Gather the details your dispatcher needs before assigning the first job.
Decide who runs dispatch day to day and who covers when they are away.
Write down what each technician can do so you can match them to the right jobs.
Collect each technician's schedule before planning any assignments.
Know where your team works and what each site needs.
Gather these for each job before it is assigned.
Agree on the steps your dispatcher follows before a job goes out.
You are ready when you have a named dispatcher, complete technician details, confirmed availability and clear job details.